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ILG Forms

Privacy policy

Version 1.0 (28 September 2020)

This document outlines how ILG Business Ltd, headquartered at 3rd Floor, 70 Gracechurch Street, London, EC3V 0HR and affiliates (hereon referred to as “ILG Business”), handles your data, be it personal or other information. As far as possible, we’ve used plain English to explain how we respect your privacy and why you should trust us with your data.

This Privacy Policy applies to all products, services and websites provided by ILG Business (collectively referred to as the “ILG Forms Service”), except where otherwise noted. If any services have supplementary privacy statements, we’ll explain in more detail our specific privacy practices in relation to these services.

The ILG Forms Service is provided to two distinct groups.  Firstly, our Service provides a platform and set of tools that enables people, companies and organisations (“app creators”) to create data-driven business apps for mobile and desktop devices. These apps are delivered to the second group, who interact with, and submit data through, the provided apps (“app users”). ILG Business receives and handles information differently for app creators and app users, so we have split this Privacy Policy into two dedicated sections, one for each group.

SECTION 1: PRIVACY FOR APP CREATORS

Our approach to your data

Information that ILG Business collects

ILG Business collects information relating to you and your use of the ILG Forms Service from a variety of sources which are listed below, along with details of how we use this information.

Information we collect directly from you

Information we collect indirectly or passively

How ILG Business uses collected information

To ILG Business, your app data is private and owned by you. ILG Business does not use your app data other than as described in this Privacy Policy unless we have your written consent. We do not sell or make available your app data to third parties, beyond what is necessary to provide the ILG Forms Service, without your permission.

The specific ways that ILG Business uses collected information are listed below. See the next part of this Privacy Policy to understand how your information may be shared.

To provide the ILG Forms Service to you

To manage the ILG Forms Service
ILG Business may use your account information and app data for these limited, internal-only purposes:

Who ILG Business shares your data with

We recognize that you have entrusted ILG Business with safeguarding the privacy of your information. Because that trust is extremely important to us, the only time ILG Business will disclose or share your personal information or app data with a third party is when ILG Business has done one of three things, in accordance with applicable law: (a) given you notice, such as in this Privacy Policy; (b) obtained your express consent, such as through an opt-in checkbox; or (c) anonymised or aggregated the information so that individual persons or other entities cannot reasonably be identified by it. Where required by law, ILG Business will obtain your express consent prior to disclosing or sharing any personal information.

We may share:


Your data rights

You can exercise the following rights over the data you store or process on the ILG Forms Service:

ILG Business’s data retention timeframes

We retain your data for as long as you have an account on the ILG Forms Service, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Copies of data deleted from our servers may remain on offsite backup media for up to 30 days thereafter. The following specific scenarios and timeframes apply:

Security and other important information

Notices for European Union and United Kingdom users

You are giving the following express consents
By clicking “I Agree” or any other button indicating your acceptance of this Privacy Policy, you expressly consent to the following:

 

SECTION 2: PRIVACY FOR APP USERS

Information that ILG Business collects

When you interact with apps powered by ILG Business, we collect and process information relating to you and your use of the ILG Forms Service from a variety of sources, which are listed below, along with details of how we use this information. All collection and processing of such information is on behalf and upon instructions, including the ones provided in this Privacy Policy, of the app creator.

Information ILG Business collects directly from you

Information we collect indirectly or passively

How ILG Business uses collected information

The data from your app interactions is owned and managed by the app creator, and ILG Business treats that information as private to the app creator.  Please contact the app creator directly to understand how the individual, company or organisation uses your app data. Some app creators may provide you with a privacy policy or notice when you access their apps and we encourage you to review such information to understand how the app creator will handle your data. ILG Business does not sell or make available app data to third parties, beyond what is necessary to provide the ILG Forms Service, without the app creator’s instruction and ILG Business does not use any contact details collected in our customers’ apps to contact persons recorded in said app data.

ILG Business also uses the information collected from you, including usage data, device data, referral data and information from page tags to manage and improve our services, for research purposes, and for the various purposes described in this Privacy Policy.

Who ILG Business shares your data with

ILG Business will share your app data and interactions with third parties only as described in this Privacy Policy.

ILG Business discloses:

Your Data Rights

Security and other important information

Notices for European Union and United Kingdom users

You are giving the following express consents
By clicking “I Agree” or any other button indicating your acceptance of this Privacy Policy, you expressly consent to the following: